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Premium Protection

Ultra Extended
Care Plan

Annual premium coverage with loaner unit for XRD and the Digimed and Digital Doc XTG portable lines. The most comprehensive protection available for your portable X-ray equipment.

$995.00 per unit / year
XRD Ultra Extended Care Plan
Annual Plan
Auto-Renews Yearly
Loaner Unit
Included Free
Multi-Brand
XRD + Digimed + Digital Doc
Plan Details

What's Covered

Impact Damage

Accidental drops and impact — fully covered. Your equipment is protected against the unexpected.

Manufacturer Defects

Repairs or replacements for any defects in materials and workmanship. Full coverage, no deductibles.

Battery & Charger

Full coverage for battery and charger components included at no additional charge.

Loaner Unit

A loaner unit is dispatched via UPS 2-Day shipping at no additional charge once your unit is received by XRD.

Compatibility

Equipment Covered

XRD 70

Human Use

XRD 70

Vet Use

XTG Minix S

Digimed / Digital Doc

XTG Minix V

Digimed

DIOX 602

Digimed

BIOX

Digimed

PROX

Digimed

How It Works

Service Process

1

Initiate a Claim

Contact info@xrddental.com to start the process and receive your RMA number.

2

Ship Your Unit

Customer is responsible for packaging and shipping the defective unit to XRD.

3

Loaner Dispatched

Once the defective unit is received by XRD, a loaner unit is dispatched via UPS 2-Day shipping.

4

Repair & Return

XRD is responsible for UPS Ground return freight of your repaired unit.

Important Information

Terms & Conditions

Exclusions

  • Intentional abuse, neglect, or improper use
  • Unauthorized repairs or modifications
  • Cosmetic damage not affecting functionality

Renewal & Cancellation

  • Auto-renews annually unless 30 days written cancellation notice is provided
  • XRD can terminate if intentional abuse or misuse is identified

General Terms

  • Coverage valid only for registered equipment
  • XRD not responsible for shipping delays
  • Governed by Florida law
  • Disputes resolved through binding arbitration

Additional Conditions

  • Claims must be within active coverage period
  • XRD may update terms annually with 60 days advance notice
  • Non-transferable, original purchaser only

Protect Your Practice

Protect your practice with the most comprehensive coverage available.

Or contact us: info@xrddental.com

Version: January 2025